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Support

Judi is set up by your agency. Most questions about your account, your schedule or a case are answered fastest by the office; the rest come to us.

Signing in

Accounts are created by your agency. There is no sign-up. If your sign-in has stopped working, or you were told your access was turned off, contact your agency's office first.

Schedules, visits and cases

Visits in Judi come from your agency's AlayaCare schedule. Swap, Decline and Running late requests go to the Scheduling group, who make the change in AlayaCare. Judi never edits a schedule itself.

The app or the CRM is not working

Email support@meetjudi.com with the screen you were on, what you tapped, and what happened. Do not include patient names or details in the email.

For agencies

To see Judi with your agency's own workflow, write to hello@meetjudi.com.